vip taco's Privacy Policy
Protecting your personal information is our top priority. This policy gives a full account of what data we collect, how we store it, and under what circumstances we share it with third parties.
Important Notice: This privacy policy was last updated in January 2025. By continuing to use vip taco, you are considered to have agreed to all the terms of this policy. If any changes are made to the policy, you will be notified at your registered email address.
1 Introduction and Scope of Application
This privacy policy applies to the vip taco platform and all its associated services. It is in effect whenever you open an account on vip taco, browse our website, play games, make financial transactions, or contact customer support.
vip taco believes that data privacy is a fundamental right. By using our platform, you trust that your information will be kept safe. We are committed to upholding that trust.
This policy should be read together with our Terms and Conditions, as both documents together form the legal framework governing the relationship between you and vip taco. This policy is primarily intended for users residing in Bangladesh and is consistent with the data protection laws in force in Bangladesh.
2 Information We Collect
vip taco collects information in two main ways — directly from you and through automatic technical processes. Details are provided below:
2.1 Information You Provide
During registration and account management, we collect the following information:
- Full name and date of birth (for age verification — all services are for ages 21 and over)
- Mobile number and email address
- Password (stored in encrypted form — never in plain text)
- Identity verification documents (copy of national ID card or passport)
- Payment information — bKash, Nagad, Rocket, or bank account number
2.2 Automatically Collected Information
When you use the vip taco website or app, the following information is recorded automatically:
- IP address and device type (mobile or desktop)
- Browser and operating system information
- Cookies and session data
- Time spent on the site, pages viewed, and links clicked
- Game play history, bets, and transaction records
Note: Full card numbers or PINs from payment transactions are never stored on our servers. Financial transactions are completed through the payment provider's own secure system.
3 Purpose of Data Use
Collected information is used only for specific and lawful purposes. vip taco never uses your personal information in an unrelated manner.
| Purpose of Use | Which Data Is Used |
|---|---|
| Account creation and management | Name, email, mobile number, password |
| Age verification and identity confirmation | Date of birth, identity document |
| Deposit and withdrawal processing | Payment information, transaction records |
| Providing customer support | Contact information, account history |
| Fraud prevention and security | IP address, device information, transaction type |
| Personalized experience | Gaming preferences, site usage patterns |
| Resolving technical issues | Log files, browser and system information |
If you do not wish to receive our promotional emails or SMS, you can turn them off at any time from your account settings or by contacting customer support.
4 Data Storage and Security
vip taco has put in place multiple technical and procedural measures to protect your information. All data exchanged between your browser and our servers is encrypted via an SSL connection.
4.1 Technical Security Measures
- 256-bit SSL encryption — all data exchanged between browser and server is secured
- Password hashing — your password is never stored in plain text
- Two-factor verification (OTP) — activated automatically on suspicious logins
- Firewall and intrusion detection system — identifies unusual activity
- Regular security audits — conducted by external specialists
4.2 Data Retention Period
All information is stored while your account is active. Even after account closure, certain data may be retained for a defined period for legal obligations, dispute resolution, or fraud prevention purposes. Once that period ends, the data is securely deleted.
5 Sharing Data with Third Parties
vip taco does not sell your personal information or transfer it commercially to third parties. However, limited information may be shared in specific situations that are essential for operating the service:
5.1 Payment Service Providers
To process deposits and withdrawals, the necessary transaction information is shared with bKash, Nagad, Rocket, and the relevant banking infrastructure. This information is used solely to process the specific transaction.
5.2 Technology Service Partners
Certain trusted third parties are involved in game operations, technical support, and analytics. They only have access to the information necessary to provide the service and are contractually bound to comply with our privacy policy.
5.3 Legal Obligations
We may provide information under the direction of a competent authority or court in accordance with the laws of Bangladesh. In such cases, we will try to notify you in advance wherever possible, unless prohibited by law.
6 Cookies and Tracking Technologies
Cookies are used on the vip taco website to improve your experience. A cookie is a small data file stored in your browser that helps the site remember its functionality and your preferences.
6.1 Types of Cookies We Use
- Essential cookies: For maintaining login sessions and ensuring security — disabling these will prevent the site from functioning properly.
- Functional cookies: For remembering your language, game preferences, and other settings.
- Analytical cookies: For understanding which parts of the site are used most — this information is used to improve the service.
You can control cookies from your browser settings. However, disabling essential cookies will prevent certain features from being available.
7 Your Rights and Choices
As a vip taco user, you have several important rights over your own information. To exercise these rights, contact our customer support directly.
- Right to access: You have the right to ask what information we have collected about you.
- Right to correction: If there is an error in your stored information, you can request that it be corrected.
- Right to erasure: You can request the deletion of information that falls outside legal and business obligations.
- Right to object to processing: You have the right to object to the use of your information for specific purposes.
- Data portability: You have the right to request your data in a common format.
- Opt out of marketing: You can request that promotional communications be stopped at any time.
To learn about your rights and self-regulation options related to responsible gaming, read our Responsible Gaming page — it contains detailed information on setting account limits and self-exclusion.
8 Protection of Minors' Data
All vip taco services are exclusively for individuals aged 21 and over. We follow a strict age verification process to prevent anyone under 21 from registering.
If we become aware that information from any minor has been collected, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using this platform, please contact our customer support without delay.
9 International Data Transfer
vip taco's technology infrastructure may operate on servers located in multiple countries. Where your information is transferred, we ensure that data protection measures equivalent to or stronger than those under Bangladesh's data protection laws are in place. For international data transfers, we follow the applicable legal framework and bind partner organisations through data transfer agreements.
10 Changes to the Policy
vip taco reserves the right to amend this privacy policy as needed. If significant changes are made, a notice will be sent to your registered email and the "Last Updated" date at the top of the page will be changed.
Continuing to use vip taco after a policy change means you have agreed to the updated policy. We therefore recommend reviewing this page regularly.
If you have any questions about this privacy policy, you will find answers to many questions on our FAQ page, which also provides guidance on how to contact customer support directly.
Contact Us About Privacy
If you have any questions or requests about this policy or your information, get in touch with us — our team is available 24 hours a day, 7 days a week.